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Content protection problem Options
Posted: Wednesday, October 29, 2008 11:58:30 AM
Rank: Newbie
Groups: Member

Joined: 10/10/2008
Posts: 7
Location: Montreal
I apparently had content protection enabled after upgrading from 2.0.13 to 2.0.14, and now all of my Exchange items show "content protection is enabled" in both OWA and Outlook.

I have dissabled content protection on the blackberry, and re-synced, though this has NOT corrected the data stored in Exchange.

Please advise.
Posted: Wednesday, November 19, 2008 9:42:23 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 372
Location: USA

Sorry for the delay in reply, can you try to re-set the collections? To do that, uncheck all the items under Sync Settings. You will then get an window prompting you about Resetting connection, hit Menu > Yes. A few moments later it will delete the items on the handheld (but NOT on the server). Once this is done, go back into the Sync Settings and reselect the items to sync.

Let me know how you get on.


AstraSync Support

Amit Patel
AstraSync Support
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