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Selective syncing of calendar items. Options
Posted: Wednesday, May 20, 2009 7:31:28 AM
Rank: Newbie
Groups: Member

Joined: 3/23/2009
Posts: 1
Location: FL
We run Outlook 2007, Kerio Mailserver v. 6.7, one of our blackberry users (Pearl 8130/Alltel) is having an issue syncing his calendar. The problem is that items are being deleted or only certain items are being sync'd. He only syncs calendar, no contacts and no email. The problem is on a given date on his calendar only 1 of maybe 4 or 5 items comes over in the sync. Doesn't seem to be a problem with new items, but older items disappear and do not reappear on resync.

Any help?
John Menges
Posted: Friday, May 22, 2009 7:29:26 AM
Rank: Advanced Member
Groups: AstraSync Staff , Member

Joined: 10/14/2008
Posts: 25
Try removing the calendar collection and resyncing to the device. AstraSync options > sync settings > uncheck calendar and save. This will remove the calendar collection from the device not the server. Once the collection has been removed, AstraSync Options > sync settings > check calendar and save.

John Menges
AstraSync Support
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