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Missing Calendar appointments Options
hightone64
Posted: Friday, April 10, 2009 4:01:59 PM
Rank: Newbie
Groups: Member

Joined: 4/10/2009
Posts: 4
I have been having two problems.
1. When I go to Astrasync to sync it freezes up and I am unable to sync, view sync status, etc.
2. Calendar appointments are disappearing randomly. Mostly recurring ones, but others as well.
I need to resolve these issues soon please.
thank you.
kenny
Amit.Patel
Posted: Monday, April 13, 2009 7:08:24 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 372
Location: USA
Hi

Can you tell us the following?

-BB model number and OS
-Version of AstraSync
-Email Server
-Approximate number of contacts
-Approximate number of calendar events

When you say reoccurring events are disappearing, are they disappearing from both the device and server?



Amit Patel
AstraSync Support
www.astrasync.com
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