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calender only sync from exchange to BB Options
spikehansley
Posted: Monday, October 20, 2008 2:01:14 AM
Rank: Newbie
Groups: Member

Joined: 10/20/2008
Posts: 3
but not from BB Bold to exchange, please help !!!
rory.fitzpatrick
Posted: Monday, October 20, 2008 2:07:36 AM
Rank: Advanced Member
Groups: AstraSync Staff

Joined: 10/8/2008
Posts: 129
Changes to Calendar and Contacts on the device can take up to 30 minutes to be synced to Exchange. Does that explain your problem?

If not, how many Calendars do you have on your device and which one is AstraSync adding entries to?



Rory Fitzpatrick
AstraSync Support
FAQ | Setup Instructions
spikehansley
Posted: Monday, October 20, 2008 2:11:50 AM
Rank: Newbie
Groups: Member

Joined: 10/20/2008
Posts: 3
hi, we have only one kalender is th exchange profil with outlook 2003 and a 1und1 exchange server account here in germany. the sync from outlook visa exchange to BB is done i a minute. but the other way from BB to exchange with direct push activated does not go.

rory.fitzpatrick wrote:
Changes to Calendar and Contacts on the device can take up to 30 minutes to be synced to Exchange. Does that explain your problem?

If not, how many Calendars do you have on your device and which one is AstraSync adding entries to?
Vicky Cwilewicz
Posted: Monday, October 20, 2008 5:03:33 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
Whether 'Direct Push' is enabled or not will not effect how long changes for calendar events and contacts are pushed to the server. They still will only get updated every 30 minutes.

Please can you create a test calendar event on your device.
-Wait 35 minutes and then do a sync
-Load up Exchange and see if you new event appears.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
robin.goodman
Posted: Friday, December 19, 2008 2:03:16 AM
Rank: Newbie
Groups: Member

Joined: 12/18/2008
Posts: 6
Location: paris
i have the same problem, the sync only goes one way

anyone figure out how to fix this ?
robin.goodman
Posted: Friday, December 19, 2008 8:01:45 AM
Rank: Newbie
Groups: Member

Joined: 12/18/2008
Posts: 6
Location: paris
anyone ?
Ben Cwilewicz
Posted: Friday, December 19, 2008 8:41:28 AM
Rank: Administration
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 69
Whether 'Direct Push' is enabled or not will not effect how long changes for calendar events and contacts are pushed to the server. They still will only get updated every 30 minutes.

Please can you create a test calendar event on your device.
-Wait 35 minutes and then do a sync
-Load up Exchange and see if you new event appears.

If it has not appeared please let us know and we can help you investigate further.
robin.goodman
Posted: Sunday, December 21, 2008 6:33:11 AM
Rank: Newbie
Groups: Member

Joined: 12/18/2008
Posts: 6
Location: paris
it still doesnt work
mesament
Posted: Tuesday, December 30, 2008 1:14:15 PM
Rank: Newbie
Groups: Member

Joined: 12/30/2008
Posts: 1
Location: Albuquerque, NM
I too am having the same issue where the calendar sync is from my server to my BB. I did turn off email sync in Astrasync and use it only for contacts and calendar. I use BIS for email.
Steve
Vicky Cwilewicz
Posted: Wednesday, December 31, 2008 5:27:47 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
mesament and robin.goodman, we will be contacting you via email to help investigate this issue.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
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