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Calendar sync - problems setting the default email (CICAL) service Options
Achim1
Posted: Monday, March 9, 2009 9:13:05 AM
Rank: Newbie
Groups: Member

Joined: 3/9/2009
Posts: 2
Location: London
Astrasync synchronises the calendar with the "device default" calendar but I cannot set this properly. If I only have that calendar on the blackberry, a blank screen is shown under "advanced settings" - "default services". If I re-install service books for another email address I wish to receive on the blackberry, then only that email account is available for choice under "advanced settings" - "default services", and all new calendar items go by default into that calendar, and therefore they do not synchronise via Astrasync.

Blackberry help seems to suggest that I need to reinstall a service book but it is not clear which one and how.

Vicky Cwilewicz
Posted: Monday, March 9, 2009 12:24:29 PM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
We will be contacting you via email to help resolve this issue.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
Vicky Cwilewicz
Posted: Wednesday, March 11, 2009 6:45:30 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
Achim1 resolved this issue by first ensuring that the devices calendar was set as the default and then reinstalling AstraSync.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
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