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Calendar is not syncing - Protocol Error. Options
bz9prm
Posted: Monday, January 5, 2009 12:43:35 PM
Rank: Newbie
Groups: Member

Joined: 1/5/2009
Posts: 1
Calendar is not syncing - [Error] Unexpected exception running SynchronizingState. Exception details: cr: Failed to sync Calendar, server responded responded: Protocol Error.

The suggested action to take is: contact support.

Using Blackberry Storm. Problem just started today.

Exchange 2003. Device model number BB 9530 - OS version is v4.7.0.65 (platform 4.0.0.82). AstraSync v2.1.21.
Amit.Patel
Posted: Monday, January 5, 2009 1:51:16 PM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 372
Location: USA
Hi

We will be contacting you offline to work on this issue.


Amit Patel
AstraSync Support
www.astrasync.com
Amit.Patel
Posted: Wednesday, January 7, 2009 2:11:50 PM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 372
Location: USA
This issue has been fixed in AstraSync 2.1.22.


Amit Patel
AstraSync Support
www.astrasync.com
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