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Calendar Sync Issue: "Error: java.lang.NullPointerException" Options
Bensussna
Posted: Friday, December 19, 2008 10:31:18 AM
Rank: Newbie
Groups: Member

Joined: 12/18/2008
Posts: 2
Location: los angeles
Calendar will not sync, and this error shows up....any ideas?

Thanks,

Ben
Vicky Cwilewicz
Posted: Monday, December 22, 2008 8:42:06 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
We will be contacting you via email to help investigate this issue.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
rwkle
Posted: Monday, December 22, 2008 12:06:34 PM
Rank: Newbie
Groups: Member

Joined: 12/19/2008
Posts: 8
Try rebooting your BB
Bensussna
Posted: Monday, December 22, 2008 1:09:27 PM
Rank: Newbie
Groups: Member

Joined: 12/18/2008
Posts: 2
Location: los angeles
Already tried rebooting with no avail, thanks though. Also tried unchecking the sync box associated with the calendar, syncing, and then re-selecting calendar.
mike.henders
Posted: Monday, December 22, 2008 6:04:26 PM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 10/22/2008
Posts: 101
Location: Calgary
We have a lead on why this issue is occurring and are preparing a 2.1.21 build which will hopefully workaround the issue so that it does not prevent AstraSync from operating entirely and also allow us to gather additional diagnostics. Support will contact you when the build is available.

Mike Henders
AstraSync Support
Bensussna
Posted: Tuesday, December 23, 2008 9:31:21 AM
Rank: Newbie
Groups: Member

Joined: 12/18/2008
Posts: 2
Location: los angeles
Thanks for your help, Mike. I will look forward to it.

My trial ends on Thursday...hopefully you will be able to extend it so I can test out the service.
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