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Gibberish in Email Options
wmadan
Posted: Friday, February 3, 2012 8:08:28 PM
Rank: Newbie
Groups: Member

Joined: 8/24/2010
Posts: 5
My most important email contact -- my boss -- has an iPhone. Whenever he emails me on and I try to view the email on my phone the email text in gibberish. I can read the text in the From and Re: Fields but not the message itself.

What is the issue here?
Vicky Cwilewicz
Posted: Tuesday, February 7, 2012 6:45:47 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
Within AstraSync please go to Options > Email Settings and ensure that 'Enable HTML support' is turned on. If not please turn this on then save the settings.

If you then attempt to open the email it should be readable.

If you are still having issues please let us know and attach to a new email to support@astrasync.com a copy of one of these problem emails you cannot read correctly referencing this forum post. We will then further investigate if needed.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
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