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Mail Sync Error Options
Bong
Posted: Monday, August 29, 2011 2:18:10 AM
Rank: Newbie
Groups: Member

Joined: 9/29/2009
Posts: 9
Location: Dubai
Hi,

We have problem when mail is being sync. We got this error message:

Error: iv: server responded with unexpected Content-Type header:text/html; charset=utf-8. Please ensure server settings are correct.

We have the following:

Blackberry curve 9300
Astrasync ™ v4.2.22
Os v5.0.0.846 (platform 6.3.0.39)

The error message keeps appearing.

Please help.

Regards,

Bong
Vicky Cwilewicz
Posted: Tuesday, August 30, 2011 7:47:30 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
The error usually indicates that the server is sending incorrect information to AstraSync. In order to investigate this issue more we are going to need to gather some detailed logging. We have emailed you regarding this.


Vicky Cwilewicz
AstraSync Support
www.astrasync.com
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