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EMail from Ipad/Iphone unreadable with AstraSync, readable within Outlook Options
jgcramer
Posted: Monday, July 25, 2011 6:30:01 AM
Rank: Newbie
Groups: Member

Joined: 5/26/2010
Posts: 5
Email from Iphone or Ipad is unreadable within AstraSync.

How come and how to fix?!
Anthony Vu
Posted: Monday, July 25, 2011 5:06:17 PM
Rank: Advanced Member
Groups: Administration , AstraSync Staff, Member

Joined: 7/23/2009
Posts: 142
Location: San Jose
Hi Jgcramer,

We need to investigate this further because it may be a server issue and not a device issue. Please send an email to support@astrasync.com and reference this page link (http://forum.astrasync.com/Default.aspx?g=posts&m=8155#8155) We will have you run some testing and see what's going on.

Anthony Vu
Astrasync Technical Support
www,astrasync.com
Antony Luong
Posted: Wednesday, July 27, 2011 3:16:45 PM
Rank: Advanced Member
Groups: Administration , AstraSync Staff, Member

Joined: 8/28/2009
Posts: 108
Hi Jgcramer,

We still have not received your email. Please send an email to support@astrasync.com and reference this page as Anthony Vu suggested. We will then open a support case and investigate the problem further.

Antony Luong
AstraSync Technical Support
www.astrasync.com
jgcramer
Posted: Wednesday, August 31, 2011 1:43:38 AM
Rank: Newbie
Groups: Member

Joined: 5/26/2010
Posts: 5
send from Astra-sync? or outlook?
Vicky Cwilewicz
Posted: Wednesday, August 31, 2011 1:49:50 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
Please send the unreadable email from AstraSync to support@astrasync.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
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