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java.lang.IllegalStateException: Previous changes not commited, commit changes or rollback before re Options
Posted: Friday, April 1, 2011 12:27:05 PM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 372
Location: USA
The following error may be seen when syncing Contacts or Calendar:

java.lang.IllegalStateException: Previous changes not committed, commit changes or rollback before requesting more running SynchronizingState

This error will generally be seen when another program along with AstraSync is accessing the Contacts or Calendar, for example Facebook.

To resolve the issue it is recommended you turn off the Contact/Calendar integration within the 'other' application. For Facebook this can be done by:

1) Opening the application > Press the menu button > Options > Disable the feature for Contacts and save the changes.
2) Turn off the handheld and remove the battery for 5 seconds before reinserting.
3) When the device boots up, launch AstraSync and say ‘Yes’ to every security prompt.

4) If the sync completes without error, then you are done. If the error persists, then you will need to reset the affected collection :

5) Go into Menu > Options > Sync Settings. Turn off the affected collection. Press Save, then confirm to reset the collection. You will also need to enter 'delete' to confirm.
6) Once the application has finished deleting the data, you will be taken back to the 'Options' page.
5) Go back into Menu > Options > Sync settings and reselect the option you turned off, then Save. The data will now sync back from the server.

Also see Calendar and Contact sync issues after installing Facebook for more information.

Amit Patel
AstraSync Support
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