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Email Address/Email Names Options
running4ever
Posted: Friday, February 11, 2011 7:46:35 AM
Rank: Newbie
Groups: Member

Joined: 2/10/2011
Posts: 1
When new mail is received, is there a way to show the mail by the senders name instead of their email address? I use a BB Tour and new mail messages received are listed by the full email address only.
Anthony Vu
Posted: Friday, February 11, 2011 10:10:19 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff, Member

Joined: 7/23/2009
Posts: 142
Location: San Jose
Hello,

This is usually something that the server sends to the device. Could you turn on diagnostics and send a test email to the device so we could help you diagnose the issue?

I have a BB Tour as well, and mine actually displays the senders name, not their email.

Anthony Vu
Astrasync Technical Support
www,astrasync.com
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