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AstraSync Update

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sootylfc

Posted: Tuesday, February 1, 2011 5:32:00 AM

Rank: Newbie
Groups: Member

Joined: 3/11/2010
Posts: 1

I get the message on my blackberry

that the new version 4.2.18 is available to download - it come up saying this - but how do i go about downloading it as it does not give me the option?

Do i need to delete it and then reinstall it?

Vicky Cwilewicz

Posted: Tuesday, February 1, 2011 6:18:11 AM

Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512

We are aware of an issue that prevents the upgrade screen buttons from appearing.

Please use the red hang up key on your BlackBerry to return to the main home screen. Open a browser and go to http://m.astrasync.com and you can then download the upgrade directly.

Unless you were previously on 4.2.11 you will not need to uninstall to upgrade.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com

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