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keeps asking permission to access user data Options
Posted: Monday, November 29, 2010 6:54:57 AM
Rank: Newbie
Groups: Member

Joined: 11/29/2010
Posts: 1
For every item of my calender i keep getting the question from the OS if i want to allow AstraSync to access my user data, when syncing.
It isn't really very usable if i have to press 'yes' 170 times.

Is there some permission i have to set somewhere? I'm new to blackberry.
Or is it because it's just the trail version?


Vicky Cwilewicz
Posted: Tuesday, November 30, 2010 6:52:31 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
You should only ask for your permission twice (once for contacts and once for calendar).

If after pulling the battery or restarting the phone if you now open AstraSync again you should be prompted to allow access to your user data twice. Please say Yes to these prompts. Are you then able to continue to setup AstraSync again?

This should hopefully resolve the problem with the device asking you for permission repeatably.

Vicky Cwilewicz
AstraSync Support
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