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new certificate from VERISIGN causes troubles Options
Posted: Thursday, September 23, 2010 3:31:53 AM
Rank: Member
Groups: Member

Joined: 10/30/2009
Posts: 56
AstraSync pops up a message from time to time and asks if I want to give https access to AstraSync.
I choose GO ON and it works so far; sync ok. But the message pops up again after some time.
So I choose ADD CERTIFICATE, and it says it is not valid and "could not be added to the Trusted Key Store doe to IT Policy restrictions"
The certificate is quite new from Verisign - any ideas if we oversaw something?

btw: if we log in OWA (outlook web access) via browser, the certificate is not been asked for.
But it is the same server address.

Blackberry 8900
AstraSync Version 4.2.22
Platform Version
Kernel for encryption:
Exchange Server 2007
Vicky Cwilewicz
Posted: Thursday, September 23, 2010 5:23:33 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
It is not possible to add a certificate to the trusted store from within AstraSync. You should be able to use the BlackBerry browser to go to https://portal.filmstiftung.de and add the certificate to your device.

If that fails you can always try adding the certificate to your device by linking it to your computer and adding the certificate using the Desktop Manager.

Vicky Cwilewicz
AstraSync Support
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