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Slow calendar synchronization with Kerio mail server Options
dvsmark
Posted: Friday, April 30, 2010 9:35:18 AM
Rank: Newbie
Groups: Member

Joined: 11/6/2008
Posts: 4
Location: Burbank,CA
On a clients blackberry it took close to 2 hours to synchronize 246 calendar items

Is there any reasons for such a slow initial configuration other than wireless signal strength
Ranald Lillie
Posted: Tuesday, May 4, 2010 4:18:56 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 3/11/2009
Posts: 862
Location: UK
Hello dvsmark,

The type of device can affect how long it takes to sync down the contacts. However 2 hours for 246 events is much longer than we would expect.

The signal strength being weak and forcing AstraSync to attempt to reconnect repeatedly is more likely the cause of such a delay.

If the client experiences any further excessive delays, please get them to check AstraSync's Debug Log or the Sync Status Screen, any errors that are occuring will be reported there.

Thank you,

Ranald.



Ranald Lillie
AstraSync Support
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