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how to find calendar item '65:50' in outlook? Options
technik
Posted: Wednesday, March 3, 2010 5:07:55 AM
Rank: Member
Groups: Member

Joined: 10/30/2009
Posts: 56
there is a recurring date, named by the log file as "item 65:50"
Where can I find this item in my outlook calendar to delete it????

Blackberry 8900
AstraSync Version 4.2.22
Platform Version 5.2.0.67
Kernel for encryption: 3.8.5.85
Exchange Server 2007
Amit.Patel
Posted: Wednesday, March 3, 2010 11:06:00 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 372
Location: USA
Hello Technik

Please go into Menu > Options > Diagnostics Settings then select the option 'Enable Diagnostics'. Perform a manual sync to produce the error.

Once you have done that, go back and turn off the option 'Enable Diagnostics'.

This will write a log directly to our server. We will review that and try to tell you which event is causing the issue.


Regards



Amit Patel
AstraSync Support
www.astrasync.com
Antony Luong
Posted: Friday, March 5, 2010 8:24:44 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff, Member

Joined: 8/28/2009
Posts: 108
Hello,

Were you able to enable diagnostic to reproduce the error so that we can view the logs?

Antony Luong
AstraSync Technical Support
www.astrasync.com
technik
Posted: Friday, March 5, 2010 8:27:52 AM
Rank: Member
Groups: Member

Joined: 10/30/2009
Posts: 56
problem solved by upgrading new FIRMWARE v5, deleting all data and install new ASync version.
Sincerely


Blackberry 8900
AstraSync Version 4.2.22
Platform Version 5.2.0.67
Kernel for encryption: 3.8.5.85
Exchange Server 2007
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