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syncing not reliable Options
ferrarihead
Posted: Wednesday, November 25, 2009 8:25:08 PM
Rank: Newbie
Groups: Member

Joined: 11/25/2009
Posts: 1
Hello,

I just got on the trial today and quickly noticed that the syncing the calendar is not 100% reliable, it sometimes syncs immedialtly, other times it takes time, other times it adds an event in the calendar that i added manually thru my bold,

ex. i add an event in the calendar and delete another, i sync....the deleted one is still online and the new one has been added to the online agenda.weird,

can some one help

tx
Ranald Lillie
Posted: Thursday, November 26, 2009 4:41:49 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 3/11/2009
Posts: 862
Location: UK
Hello ferrarihead,

This should not be the case, unless the event you are deleting on the device has attendees. Due to the limitations of the Blackberry's APIs AstraSync will not sync changes made to events with attendees. This will be recorded in the AstraSync debug log. Which can be accessed either from the Sync Status screen or the Inbox.

If the event in question does not have attendees, please check the debug log and sync status screen for any errors. If any are present please post them here.

Thank you,

Ranald.

Ranald Lillie
AstraSync Support
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