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Error: Event List Deletions Options
ds
Posted: Wednesday, October 7, 2009 11:43:07 AM
Rank: Newbie
Groups: Member

Joined: 3/4/2009
Posts: 4
Hello,

I am seeing this error in the log on my Blackberry:

[ERROR] - 10/07 14:20:00: Exception getting changes to PIM collection Event List. Exception details: cr: AstraSync detected a large number of Event List deletions. Since this is likely an unintended result of removing a BIS account AstraSync will not perform the deletion. Turning Event Listsyncing off and on will re-sync items from the server. Contact support for more assistance.

I see this error in the debug log every time a sync occurs. Once this error appears it will no longer sync my calendar. Items added or removed to my FirstClass Calendar don't sync to the Blackberry.

How do I go about turning "Event Listsyncing off and on?


Blackberry 8330 v4.5.0.77
Astrasync 3.0.18
FirstClass SyncServices v9.1 Build30
Ranald Lillie
Posted: Thursday, October 8, 2009 4:12:10 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 3/11/2009
Posts: 862
Location: UK
Hello ds,

Please see this post for instructions on how to reset your calendar collection:

http://forum.astrasync.com/Default.aspx?g=posts&t=1063

Ranald.

Ranald Lillie
AstraSync Support
lwray
Posted: Wednesday, October 28, 2009 5:49:58 AM
Rank: Newbie
Groups: Member

Joined: 9/17/2009
Posts: 2
I'm having a similar problem w/Exchange 2007. It seems to be a one-way sync issue, though, and only with calendar items. Items placed on the calendar from a PC will sync to the BB (Pearl), but calendar entered on the BB do not sync to the server/PC. Contacts work fine both ways, and we don't sync email.

The solution you propose will remove all calendar items from the phone, INCLUDING ITEMS NOT SYNC'D TO THE SERVER. When resetting, these calendar entries will be lost.

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