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Trying to resync calendar, but default calendar not deleting at all Options
sspellman
Posted: Monday, July 27, 2009 6:37:14 PM
Rank: Newbie
Groups: Member

Joined: 6/26/2009
Posts: 2
Location: DC
I have searched the forums and found that unchecking Calendar sync and then syncing to wipe your calendar on your device then checking Calendar sync usually fixes any Calendar syncing problems-- it has worked for me in the past. However, my default Calendar is not being deleted on my device when I do this. I have searched through my service books for any CICALs to delete-- there are none to delete.

I recently had my network connection off (was out of the country), but phone on in order to use my phone as an alarm clock. Did that make my Calendar syncing out of whack?

I have run diagnostics...will send an email with my stats for you to look at the diagnostic log.
Vicky Cwilewicz
Posted: Tuesday, July 28, 2009 9:12:48 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
Many thanks for the log that we have received. We are looking into this issue and will be back in touch soon.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
Vicky Cwilewicz
Posted: Tuesday, August 11, 2009 11:24:54 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
This customers issue was resolved by completely wiping the BlackBerry and reinstalling AstraSync. It would appear that there is a problem within OS 4.6 that prevents the calendar from being wiped correctly.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
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