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Having a problem with initial install Options
macroman59
Posted: Monday, July 29, 2013 6:07:44 AM
Rank: Newbie
Groups: Member

Joined: 7/29/2013
Posts: 1
Active Sync is enabled for the account but get the following errors during install and configuration:

Warning: ew: net.rim.device.cldc.io.ssl.TLSIOException: Access Denied: Insecure SSL
Request(net.rim.device.cldc.io.ssl.TLSException: Access Denied: Insecure SSL
Request(net.rim.device.cldc.io.ippp.SocketBaseIOException: Access Denied: Insecure SSL Request))
Vicky Cwilewicz
Posted: Monday, July 29, 2013 6:19:46 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
Please ensure that you have put a tick in the Use SSL box during the setup. I would also suggest that you go and visit the server https://URL through the BlackBerry browser so that the BlackBerry can 'see' and add the SSL certificate to your trusted store on the device.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
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