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Rank: Newbie
Groups: Member
Joined: 1/20/2011
Posts: 3
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I have astra sync with nhs mail. I have not changed any settings but when I try to sync I get the following message:
"Error
cr:Unexpected error syncing modified item '2:1397' for Calendar
Unexpected error syncing modified client items for Calendar
EventList has been deleted cr"
If I take my battery and sim card out to re-boot the phone, my e-mail will synchronise but some calendar items are appearing on my balckberry many times. Others just once. there doesn't seem to be a problem with my NHS mail calendar which still has all items just once.
Any advice?
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Rank: Goddess
Groups: Administration
, AstraSync Staff
Joined: 7/9/2008
Posts: 1,512
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Please try the steps detailed here as they may help: http://forum.astrasync.com/Default.aspx?g=posts&t=1837Please ensure that you take a backup first.
Vicky Cwilewicz AstraSync Support www.astrasync.com
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Rank: Newbie
Groups: Member
Joined: 1/20/2011
Posts: 3
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The link just takes me to a long list of problems, none of which seem to be the same as mine.
Now just seems the calendar is not synchronising while other functions do. Getting Error: java.lang.IllegalStateException
Please advise what steps I should take
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Rank: Goddess
Groups: Administration
, AstraSync Staff
Joined: 7/9/2008
Posts: 1,512
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I apologise that the link is no longer valid. Please try resetting the calendar collection to resolve your error. Please ensure that you take a backup first as the calendar events will be deleted off the phone. http://forum.astrasync.com/Default.aspx?g=posts&t=1063
Vicky Cwilewicz AstraSync Support www.astrasync.com
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Rank: Newbie
Groups: Member
Joined: 1/20/2011
Posts: 3
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Thanks a lot. That has worked.
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