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Astra Sync and 365 Configuration Options
Posted: Monday, July 2, 2012 7:20:50 AM
Rank: Newbie
Groups: Member

Joined: 7/2/2012
Posts: 1
Guys I am trying to get Astra working with my Office 365 acct:

Using the following settings:

email address bob@doveanddove.com
server m.outlook.com
username: bob
Password <password>
SSL: Checked

I get failed to authenticate with server, check credentials

I ran the web browser connection test and it is showing success in office 365 under mobile phone settings.

In my settings I have tried to use every possible connection method including auto-detect. Please advise
Vicky Cwilewicz
Posted: Tuesday, July 3, 2012 6:49:03 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512

Looking at Office 365's website the settings for ActiveSync appear to require that a full username is entered. Therefore in AstraSync please leave the username box empty and ensure you enter your email address bob@doveanddove.com in the username box.

Vicky Cwilewicz
AstraSync Support
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