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java.lang.IllegalStateException:Unsupported global token 66 Options
wmadan
Posted: Sunday, December 11, 2011 7:18:40 PM
Rank: Newbie
Groups: Member

Joined: 8/24/2010
Posts: 5
Hello,

I got AstraSync working, but I went back in to enable HTML in the email settings. When the device attempts to sync, I get this error message.
Vicky Cwilewicz
Posted: Tuesday, December 13, 2011 7:28:27 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
You could try resetting the email collection (Options > Sync Settings) however I suspect this won't help. Likelihood is that a particular email is misformatted in some manner which is causing this error now to appear.

To investigate this more in detail we would need to do some logging with your account connecting to our servers here. If you are able to work with us on this then please email support@astrasync.com with and we will arrange a time/date suitable to run through this.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
wmadan
Posted: Sunday, December 18, 2011 5:46:09 PM
Rank: Newbie
Groups: Member

Joined: 8/24/2010
Posts: 5
I got it working by only downloading 3 days. Later, I was able to get it to download two weeks.
Vicky Cwilewicz
Posted: Monday, December 19, 2011 12:15:17 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
Thanks for the reply. Should you experience this issue again please let us know.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
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