Error processing new email - Mail Issues

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Error processing new email

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dennis_yan

Posted: Sunday, December 18, 2011 6:17:28 PM

Rank: Newbie
Groups: Member

Joined: 8/15/2011
Posts: 3

Hello, when sync the email, the error message occurs
Error:
cr: Error processing new email '6:2061" from server
Error retrieving key 6:2061 in tree. Index 0>=0

I'm using 9700 with OS5, Astrasync 4.4.22

Thanks in advance

Vicky Cwilewicz

Posted: Monday, December 19, 2011 12:14:23 AM

Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512

Please follow the steps as detailed here: http://forum.astrasync.com/Default.aspx?g=posts&t=2020

Should you continue to experience any more issues after this please let us know.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com

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