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resync mails: java.lang.IllegalStateException:Unsupported global token 68 Options
Posted: Monday, September 12, 2011 7:34:49 AM
Rank: Member
Groups: Member

Joined: 10/30/2009
Posts: 56
java.lang.IllegalStateException:Unsupported global token 68
while syncing mails.

Any tips?

Blackberry 8900
AstraSync Version 4.2.22
Platform Version
Kernel for encryption:
Exchange Server 2007
Vicky Cwilewicz
Posted: Wednesday, September 14, 2011 10:14:11 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
You could try resetting the email collection (Options > Sync Settings) however I suspect this won't help. Likelihood is that a particular email is misformatted in some manner which is causing this error now to appear.

To investigate this more in detail we would need to do some logging with your account connecting to our servers here. If you are able to work with us on this then please email support@astrasync.com with and we will arrange a time/date suitable to run through this.

Vicky Cwilewicz
AstraSync Support
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