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Kerio: Blackberry meeting edits are duplicating instead of update on outlook Options
Tony_Nasca
Posted: Saturday, August 6, 2011 10:02:56 AM
Rank: Newbie
Groups: Member

Joined: 8/5/2011
Posts: 1
the meetings are coming via the main email account. when edits are made they become a new appointment instead of updating the original appointment. If I turn off the main account then the meeting so not come in via astrasync.
Vicky Cwilewicz
Posted: Sunday, August 7, 2011 11:59:42 PM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
When you are editing the meetings are you creating an exception to the series? For example we have a Company Meeting every Monday at 12:00 but this week it is at 13:00 so you update the time in the BlackBerry to 13:00 and a new appointment appears.

This is the correct behaviour in this case because the BlackBerry is unable to maintain the sync relationship to the server when exceptions like this occur and thus a new event is created.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
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