Welcome Guest Search | Active Topics | Members | Log In

AstraSync detected a large number of calendar deletions. Since this is likely an unintended result of removing a BIS account As Options
Anthony Vu
Posted: Thursday, July 28, 2011 12:20:22 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff, Member

Joined: 7/23/2009
Posts: 142
Location: San Jose
To resolve this issue, simply follow the instructions below:

1. Go into the AstraSync Options Menu
2. Go into the Sync Settings
3. Uncheck the box for calendar and press save.
4. Choose yes to confirm deletions of items.
5. When it takes you back to the options menu, go back into the Sync Settings.
6. Check the box for calendar, then press save.

After the sync is turned back on, please wait a few moments, or go into the sync status to see the current status of the sync. It will tell you it is syncing the calendar, and once it goes back to "Next Sync in xx Minutes" or "Pending Sync" your items should be back in your Blackberry calendar.

Anthony Vu
Astrasync Technical Support
www,astrasync.com
Users browsing this topic
Guest


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Main Forum RSS : RSS


Copyright © MailSite Software Inc. All rights reserved.