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Global address book Options
ppa_it
Posted: Friday, December 19, 2008 7:56:22 AM
Rank: Newbie
Groups: Member

Joined: 12/19/2008
Posts: 6
Location: Brooklyn, NY
The press release for the newest version of AstraSync says that it supports Global Address books. Our user is getting their Exchange mailbox contacts synced, but not the Global Address book. Is there a way to configure that, or should it be happening automatically? She is using a BlackBerry Bold.
Vicky Cwilewicz
Posted: Wednesday, December 24, 2008 3:35:38 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
When composing a message in AstraSync the address lookup feature will show matching entries from your Contacts but this do not include the Global Address Book. By default the option under Email Setting > Enable Address Lookup should be turned on. You should not need to enable anything specifically.

To view addresses in the Global Address Book within the compose screen bring up the menu and choose Company Directory.

Vicky Cwilewicz
AstraSync Support
www.astrasync.com
ppa_it
Posted: Tuesday, December 30, 2008 10:30:17 AM
Rank: Newbie
Groups: Member

Joined: 12/19/2008
Posts: 6
Location: Brooklyn, NY
Thanks! That was my answer.
skydancer73
Posted: Tuesday, July 26, 2011 2:15:46 PM
Rank: Newbie
Groups: Member

Joined: 7/20/2011
Posts: 3
Hello,

I have an additional question to this topic.
If I choose Company Directory I see phone numbers and an e-mail address.
The phone numbers I can choose directly to make a call but the mail-address doesn´t work.
How can I use the mail-address?

Best regards

Stefan
Antony Luong
Posted: Wednesday, July 27, 2011 11:24:48 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff, Member

Joined: 8/28/2009
Posts: 108
Hello Stefan,

Are you able to select the Email Address at all?

Antony Luong
AstraSync Technical Support
www.astrasync.com
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