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Large number of contacts sync confirmation- 20 syncs per click. I have 4000 to sync. Options
Posted: Saturday, April 9, 2011 10:06:47 AM
Rank: Newbie
Groups: Member

Joined: 4/9/2011
Posts: 1
I've just started with astra synch.
Using it with Bullhorn.com

I have 4000 contacts to sync.
The app seems to only want to sync 20 contacts per cycle.
A warning message shows " A large number of changes to contacts..." asks for a click to continue,
and then proceeds to only download 20 contacts.

I have deleted all contacts, set schedule to direct push and am syncing over wi-fi.

Vicky Cwilewicz
Posted: Sunday, April 10, 2011 11:44:02 PM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
If you go to Options > Performance Settings you can try changing the Window Size to a higher number say 100. AstraSync should then sync 100 contacts at a time. As you have a larger number of contacts this will take quite a while on the initial sync.

We generally recommend that users do not have more the 2000 contacts so you may face problems attempting to sync such a larger number. The BlackBerry device itself can only cope with so many so you may hit this limitation. If so you could try moving some contacts out of your default contact folder on the server so a subset is only synced to the BlackBerry.

Vicky Cwilewicz
AstraSync Support
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