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Repeated Security Permissions for each Calendar Item Options
Posted: Friday, April 1, 2011 11:01:38 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 372
Location: USA
Some users report that when syncing Calendars with AstraSync, a security popup occurs for each time.

Generally this issue seems to occur under the following conditions

-A 3rd party application
-System requires reboot
-Damaged Operating System

We've had a number of reports where this issue occurs when a GPS Navigation program is installed and running on the device. Removing this application may help resolve.

A system reboot can be performed by pulling the battery for 5 seconds, then reinserting.

For the damaged Operating System, it is recommended you back up your device then perform a WIPE. You can refer to your BlackBerry documentation or Carrier for more information on performing a WIPE.

Please note: This list contains the most common situations that cause this issue, but is not necessarily an exclusive list.

Amit Patel
AstraSync Support
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