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Duplicate Contacts or Calendar Events Options
Vicky Cwilewicz
Posted: Wednesday, October 1, 2008 6:02:34 AM
Rank: Goddess
Groups: Administration , AstraSync Staff

Joined: 7/9/2008
Posts: 1,512
AstraSync will sync any existing phone contacts and events up to the server.

If you have enabled desktop synchronization of your calendar, contacts or emails in BlackBerry Desktop Manager you must turn this OFF when installing to avoid having your data duplicated.

Also if you have duplicate contacts/events you should delete them from one location (i.e the phone or from webmail) before installing.

If however you have installed and are now finding duplicates the easiest way to resolve this is to use Outlook to remove them. Alternatively the following tool is available that will partly automate/ease the cleaning up of duplicates. This is currently available FREE under a limited trial.

Duplicate Removal Tool

Vicky Cwilewicz
AstraSync Support
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