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Adding a BIS Email to your device after AstraSync has been installed and syncing. Options
Anthony Vu
Posted: Friday, April 30, 2010 10:03:44 AM
Rank: Advanced Member
Groups: Administration , AstraSync Staff, Member

Joined: 7/23/2009
Posts: 142
Location: San Jose
If you plan to add a BIS Email Account after setting up AstraSync on your device, you may run into problems with duplicate calendar items. To avoid this problem you should uncheck Calendaring syncing in AstraSync, setup the new account and then turn syncing back on again.


1. Enter the AstraSync Options menu.
2. Enter Sync Settings
3. Uncheck Calendar and press save. (This will remove all calendar items from your device, but it will retain the master copy on the server)
4. Shut down AstraSync by going to the options menu > Shut down > Confirm yes to save.
5. Set up the new BIS Email account.
6. Once it is completed, start up AstraSync and turn Calendar Syncing back on. (Within Menu > Options > Calendar Settings, you can verify which calendar AstraSync has selected for syncing)

Anthony Vu
Astrasync Technical Support
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